black and brown leather padded tub sofa

YOU WANT TO IMPORT GENERAL CONSUMER PRODUCTS INTO THE EU BUT YOU DON’T HAVE AN ADDRESS IN EUROPE?

YOU ALREADY HAVE AN ADDRESS IN THE EU BUT YOU WANT TO DELEGATE CERTAIN ADMINISTRATIVE TASKS TO A PROFESSIONAL?

OR

Mandatrix: Your Trusted Representative for General Consumer Products

Our Services

AUTHORIZED REPRESENTATIVE - Case 1

IT'S SIMPLE!

Annual subscriptions start at €1800 (only €150 by month!), depending on the number of products represented, with no setup fees!


Diligence, responsiveness, and support are the core values of Mandatrix.

IT'S SIMPLE!

Annual subscriptions start at €1980 (only €165 by month!), depending on the number of products represented, with no setup fees!


Diligence, responsiveness, and support are the core values of Mandatrix.

MANDATRIX will be your Authorized Representative if you want to sell for example:

  • Furniture, such as chairs, tables, sofas, beds, wardrobes

  • Interior accessories, such as candles, vases, frames, pillows

  • Kitchen and tableware, such as pans, forks and knives, mixing bowls and accessories

  • Lighting, such as lamps and ceiling lights

  • Pet products, such as toys, beds, bowls and leashes

  • Clothing & footwear, such as jackets, shirts, pants and shoes

  • Baby products, such as cribs, strollers and highchairs

  • Stationery, such as staplers, scissors, notebooks and pens

  • Recreational items, such as puzzles, boardgames, playing cards, frisbees and kites

  • Automotive accessories, such as mats, chargers, roof racks and seat covers

  • Seasonal decorations, such as lights and decorations

  • Fitness equipment, such as treadmills, dumbbells, exercise mats, bicycles, tennis rackets and resistance bands

  • Hardware

  • (…)

MANDATRIX will be your Authorized Representative if you want to sell for example:

  • Furniture, such as chairs, tables, sofas, beds, wardrobes

  • Interior accessories, such as candles, vases, frames, pillows

  • Kitchen and tableware, such as pans, forks and knives, mixing bowls and accessories

  • Lighting, such as lamps and ceiling lights

  • Pet products, such as toys, beds, bowls and leashes

  • Clothing & footwear, such as jackets, shirts, pants and shoes

  • Baby products, such as cribs, strollers and highchairs

  • Stationery, such as staplers, scissors, notebooks and pens

  • Recreational items, such as puzzles, boardgames, playing cards, frisbees and kites

  • Automotive accessories, such as mats, chargers, roof racks and seat covers

  • Seasonal decorations, such as lights and decorations

  • Fitness equipment, such as treadmills, dumbbells, exercise mats, bicycles, tennis rackets and resistance bands

  • Hardware

  • (…)

AUTHORIZED REPRESENTATIVE - Case 2

Keep documentation:

If you are an EU manufacturer or importer, you are not required to appoint an Authorised Representative, as you would already be acting as the responsible person.

However, you may still hire an Authorised Representative to perform specified tasks such as:

  • Keep the products’ technical documentation for a period of at least 10 years

Provide documentation:

  • Provide the Authorities, upon their request, with all information and documentation necessary to demonstrate the safety of the product

Notify risks:

  • If there are reasons to believe that a product is dangerous, inform the manufacturer thereof, as well as the Authorities. For example, immediately inform the manufacturer of any complaints and reports from consumers regarding presumed incidents

Take action when necessary:

  • Cooperate with the Authorities and keep the Authorities informed on any action taken to eliminate the risks, including product recalls

According to Article 10 of the GPSR - General Product Safety Regulation (Regulation (EU) 2023/988 of the European Parliament and of the Council of 10 May 2023 which came into effect on December 13th, 2024), a Manufacturer who is not established in the UE, but who wants to sell its products in the UE, has to appoint an Authorized Representative that will perform certain tasks in order to ensure the safety of its products.

The Authorized Representative will act as a responsible person and must:

Verify documentation:

  • Verify that the technical documentation has been drawn up and contains, as applicable, an analysis of possible risks, as well as the list of any relevant standards, including any declaration of Conformity

Verify the information on the product:

  • Verify that the product identification (type, batch or serial number) as well as the contact details of the manufacturer and the Authorized Representative accompany the product

  • Verify that the instructions and safety information (if applicable) are provided

Keep documentation:

  • Keep the products’ technical documentation for a period of at least 10 years

Provide documentation:

  • Provide the Authorities, upon their request, with all information and documentation necessary to demonstrate the safety of the product

Notify risks:

  • If there are reasons to believe that a product is dangerous, inform the manufacturer thereof, as well as the Authorities. For example, immediately inform the manufacturer of any complaints and reports from consumers regarding presumed incidents

Take action when necessary:

  • Cooperate with the Authorities and keep the Authorities informed on any action taken to eliminate the risks, including product recalls

CONCERNED PRODUCTS
CONCERNED PRODUCTS

Location

MANDATRIX, S.L.

Av. Diagonal 534, Entresuelo

08006 Barcelona Spain

+34 636 651 180

contact@mandatrix.com